PRIVACY POLICY

Foundry Creative

Last updated: April, 2026

Foundry Creative Services (“Foundry”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information when you interact with us, including when you:

• submit an enquiry through our website

• complete a project intake or onboarding form

• communicate with us via email or phone

• engage us for design, branding, or creative services

The information we may collect includes:

• name

• email address

• phone number

• company or business name

• project details and business information

• any other information you voluntarily provide

We may also collect limited technical data such as:

• IP address

• browser type

• device information

• pages visited on our website

This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

• respond to enquiries

• understand your project requirements

• provide creative services

• prepare proposals, contracts, and invoices

• communicate with you throughout a project

• improve our website and services

• comply with legal obligations

We will only use your personal information for purposes reasonably related to your interaction with us.

3. Sharing Your Information

We do not sell or rent your personal information.

In order to deliver our services, we may share information with trusted third parties including:

• subcontractors or collaborators working on your project

• cloud software providers used for project management or communication

• accounting and invoicing platforms

• website and hosting providers

These providers are only given access to the information necessary to perform their services.

4. Third-Party Services

Our website and business operations may use third-party platforms such as:

• website hosting providers

• analytics tools

• project management systems

• payment or accounting software

These services may store data on servers located outside Australia.

We take reasonable steps to ensure these providers handle data securely.

5. Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use our website.

Cookies help us:

• analyse website traffic

• improve user experience

• optimise website performance

You can adjust your browser settings to refuse cookies if you prefer.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

These measures may include:

• secure cloud storage

• password protection

• restricted access to sensitive information

While we take reasonable precautions, no online system can be guaranteed to be completely secure.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to:

• deliver our services

• maintain project records

• comply with legal, tax, and accounting obligations

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Foundry Creative Services

Email: hello@foundrycreative.com.au

Website: www.foundrycreative.com.au